Jeff entered a very challenging workplace dynamic at our brewery project. The primary business had just been sold and the remaining employees represented a mere fraction of the original workforce. We needed professional guidance on the best tactics to communicate better with each other now that the company was a small start-up.
— Ed Coppola, General Manager & Partner, The 472 Brewery Project, Keene, NH

Call Jeff Saari at 603-762-4866 for a free consult.

Leadership Coaching for Northampton MA area non-profits and businesses

We are helping leaders in Northampton, MA improve their management style, become better at prioritizing, reduce stress and become more overall emotionally intelligent.

Jeff Saari, CEO of Workplace Culture Solutions and Visionary Coaching LLC, founded his company in 2007. His enthusiastic passion and life purpose is to support leadership and cultural excellence in businesses and organizations. He works with leaders to achieve a maximum level of emotional intelligence to share with their organizations. Jeff teaches communication and meeting facilitation skills, practices one-on-one and group coaching, and leads organizational retreats.

We work to improve your personal management skills on a long term basis!

We specialize in improving the following:

  • employee performance and commitment,

  • communication,

  • being on purpose,

  • collaboration,

  • role clarity,

  • getting the right things done,

  • self-mastery, and

  • dealing with fear and frustration.

Please call Jeff saari at 603-762-4866 with any questions about his coaching.

My mission is to help create healthy leaders, healthy teams, and healthy businesses through coaching engagements.
— Jeff Saari
Jeff Saari, Leadership Coach


The S.T.A.R.R model works for most adverse situations that occur and is an acronym for Stimulus, Trigger, Action, Result and Repeatable pattern. It works like this: An unforeseen and unwanted situation happens (stimulus) where our needs, desires or expectations aren’t met which can lead to a negative feeling (trigger). This feeling leads us
to take an action and get a result. Usually, this action and result can be categorized as a repeatable pattern in your life. If for example, one of your middle managers is negatively sarcastic at times and this frustrates you, then the sarcastic comment is the stimulus and frustration you feel is the trigger. Let’s say you then avoid the person, tune out or roll your eyes and walk away. These would be the particular actions you take to deal with the negative feeling. The result is a poor working relationship and feeling disconnected from the manager as well as no change in the behavior. Over and over again this happens, making it a repeatable pattern. And to put the icing on the cake you probably blame your manager for your stress and complain to others about him, thus perpetuating negative behavior in the workplace, the very same thing you disdain in him.


So what can you do? In the interface between having an adverse feeling from a non-ideal stimulus and taking a non-supportive action can be a pause, what I call a “calming tactic.” This is an action you will take to calm down your trigger first, before rolling your eyes at your manager. Taking a couple of deep breaths, taking a pause or break, taking a walk to the water cooler, etc., are ways to keep you more calm and collected. Think about something that would fit for you to calm yourself down and employ it immediately. By doing this, there will be a little wiggle room for you to think rationally about the situation and take an action that will support your desired result and keep your values intact.

For more infromation check out Emotional Managment Technology, by Jeff Saari

recent college presentation

Learn more about Jeff Saari’s coaching techniques and how he helped Keene State College students with stress managment.


Serving the Northampton, MA area:

About Northampton, MA


The city of Northampton is the county seat of Hampshire County, Massachusetts, United States. As of the 2010 census, the population of Northampton (including its outer villages, Florence and Leeds) was 28,549. Northampton is known as an academic, artistic, musical, and countercultural hub. It features a large politically liberal community along with numerous alternative health and intellectual organizations. Based on U.S. Census demographics, election returns, and other criteria, the website Epodunk rates Northampton as the most politically liberal medium-size city (population 25,000–99,000) in the United States. The city has a high proportion of residents who identify as gay and lesbian, a high number of same-sex households, and is a popular destination for the LGBT community. Northampton is part of the Pioneer Valley and is one of the northernmost cities in the Knowledge Corridor—a cross-state cultural and economic partnership with other Connecticut River Valley cities and towns. Northampton is part of the Springfield Metropolitan Area, one of western Massachusetts's two separate metropolitan areas. It sits approximately 19 miles (31 km) north of the city of Springfield.

Early settlement

Northampton is also known as "Norwottuck", or "Nonotuck", meaning "the midst of the river", named by its original Pocumtuc inhabitants. According to various accounts, Northampton was given its present name by John A. King (1629–1703), one of its original English settlers, or possibly in King's honor, since it is supposed that he came to Massachusetts from Northampton, England, his birthplace. The Pocumtuc confederacy occupied the Connecticut River Valley from what is now southern Vermont and New Hampshire into northern Connecticut.

Geography and climate

Northampton, MA  Northampton Hotel .

Northampton, MA Northampton Hotel.

Northampton sits on the west side of the Connecticut River in the Pioneer Valley of western Massachusetts. It is located at 42°20′N 72°39′W Coordinates: 42°20′N 72°39′W. According to the United States Census Bureau, the city has a total area of 35.8 square miles (92.6 km2), of which 34.2 square miles (88.7 km2) are land and 1.5 square miles (3.9 km2), or 4.22%, are water. A total of 21% of the city is permanently protected open space. Within Northampton's city limits are the villages of Florence and Leeds. Northampton is bordered to the north by the towns of Hatfield and Williamsburg, to the west by Westhampton, to the east by Hadley (across the Connecticut River), and to the south by Easthampton. The art deco Calvin Coolidge Bridge connects Northampton with Hadley across the Connecticut River.

Call Jeff Saari at 603-762-4866 for a free consult.