In a session this morning my client told me that the reason he has become more effective in his leadership is because he had a 'humbling' experience last year. This manager almost didn't make it in his organization as his behavior over time had become toxic. He first came to me after this humbling experience and he and I have done some really great, challenging and fun work together. The humbling experience was getting 360 feedback in the organization which was largely critical, as well as being put...
Taking Calculated Risks
Recently I was able to do something that I have never done before: speak to 1200 people over 2 days up on the big stage. I was asked to speak to the incoming new students about managing anxiety at Keene State College. The experience and collaboration with the student affairs folks was truly amazing, totally went ...
Take a calculated pause like this manager does...
Bringing the Love to Business
It is a well-kept secret for some reason that love and business can be synonymous. Before you judge me as woo-woo or too touchy feely you need to know the facts: 30% of workers in the US are engaged in their jobs for many reasons. One of those reasons is that they don't feel appreciated by their immediate...
The Performance/Attitude Matrix
In my work I have discovered that there are two general areas for celebration and improvement with each employee. I call these two key areas performance and attitude and I have created a matrix of four possibilities that may be helpful to managers and leaders when thinking through the current reality of their...
The Beauty of the Org Chart
The organizational chart is a wonderful visioning and management tool. Unfortunately too few people use it. The org chart is a visual chart/graph/spreadsheet of who reports to who in the business or organization. If people don't know who reports to who it causes confusion and inefficiencies. People do...