Take a calculated pause like this manager does...

Take a calculated pause like this manager does...

I am supporting a manager in a company currently who was on the rocks with his team.  He was even on the track to be fired until I was called in to facilitate a transformation in his leadership.  Now before I make it all about me, I tell you it takes two to make a transformation happen:  my support...

The Performance/Attitude Matrix

The Performance/Attitude Matrix

In my work I have discovered that there are two general areas for celebration and improvement with each employee.  I call these two key areas performance and attitude and I have created a matrix of four possibilities that may be helpful to managers and leaders when thinking through the current reality of their...

The State of the American Workplace

I just read (twice) a 200-page article entitled 'The State of the American Workplace' and it was fascinating.  It talks about the metrics associated with engaging workers and that it is largely the direct supervisor's responsibility to engender engagement in the organization.  A dismal 33% of employees are engaged, meaning they feel connected to the mission, feel that they are working in their strengths zone,...