I am supporting a manager in a company currently who was on the rocks with his team. He was even on the track to be fired until I was called in to facilitate a transformation in his leadership. Now before I make it all about me, I tell you it takes two to make a transformation happen: my support...
Your Manager Should be Doing This...
In a recent session with a middle manager we struck something pretty profound. Now I get paid to listen to people, help them see their motivations, goals, and then support them to get what they want. In this particular case I had gotten some feedback from his team that at times he can be defensive and talk...
Bringing the Love to Business
It is a well-kept secret for some reason that love and business can be synonymous. Before you judge me as woo-woo or too touchy feely you need to know the facts: 30% of workers in the US are engaged in their jobs for many reasons. One of those reasons is that they don't feel appreciated by their immediate...
The Performance/Attitude Matrix
In my work I have discovered that there are two general areas for celebration and improvement with each employee. I call these two key areas performance and attitude and I have created a matrix of four possibilities that may be helpful to managers and leaders when thinking through the current reality of their...
The Beauty of the Org Chart
The organizational chart is a wonderful visioning and management tool. Unfortunately too few people use it. The org chart is a visual chart/graph/spreadsheet of who reports to who in the business or organization. If people don't know who reports to who it causes confusion and inefficiencies. People do...
The State of the American Workplace
I just read (twice) a 200-page article entitled 'The State of the American Workplace' and it was fascinating. It talks about the metrics associated with engaging workers and that it is largely the direct supervisor's responsibility to engender engagement in the organization. A dismal 33% of employees are engaged, meaning they feel connected to the mission, feel that they are working in their strengths zone,...